Last Updated: June 2026
Frostens ("we," "our," or "us") respects your privacy and is committed to protecting the information you provide when using our website, booking systems, staff portal, feedback systems, and related services.
Depending on how you interact with Frostens, we may collect:
We may collect:
For staff and authorized users, we may collect:
We use collected information to:
Feedback submitted through Frostens feedback tools may be submitted anonymously when that option is provided.
Anonymous submissions may still include technical information necessary to maintain platform security and prevent abuse.
We do not sell personal information.
Information may be shared with:
We retain information for as long as reasonably necessary to:
Certain records may be retained after account termination for auditing, operational, legal, or historical purposes.
We implement reasonable administrative, technical, and organizational safeguards designed to protect information.
However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
Our services are not directed toward children under 13 years of age.
Our website and systems may integrate with third-party providers including hosting, authentication, communication, analytics, payment, and storage providers.
Those providers may maintain separate privacy policies.
We may update this Privacy Policy periodically.
Continued use of our services after updates constitutes acceptance of the revised policy.
Questions may be directed to privacy@frostens.com.